Officially, Razaki IP PBX is an Open Source hybrid TDM and packet voice PBX and IVR platform with ACD functionality, Razaki Technology developing the IP PBX with open platform based Packet PBX. Our platform is possibly the most powerful, flexible, and extensible piece of integrated telecommunications software available. In UNIX (including Linux) and DOS environments represents a wildcard, matching any filename. Similarly, our IP PBX is designed to interface any piece of telephony hardware or software with any telephony application, seamlessly and consistently.
Traditionally, telephony products are designed to meet a specific technical need in a network. However, many applications of using telephony share a great deal of technology. Our technology takes advantage of this synergy to create a single environment that can be molded to fit any particular application, or collection of applications, as the user sees fit.
Razaki Technology IP PBX can, among other things, be used in any of these applications:
- Heterogeneous Voice over IP gateway (MGCP, SIP, IAX, H.323)
- Private Branch exchange (PBX)
- Custom Interactive Voice Response (IVR) server
- Soft switch
- Conferencing server
- Number translation
- Calling card application
- Predictive dialer
- Call queuing with remote agents
- Remote offices for existing PBX